Frequently Asked Questions (FAQ)

1. How will I receive orders containing multiple reports?
When you purchase multiple reports, each one will be delivered separately. You’ll receive individual access or download links for each report, so you can view them conveniently and securely at any time.

2. How do I place an order for a report?
Placing an order is simple:

Enter your VIN in the search tool

Select “Get Report”

Choose the report type you need

Click “Add to Cart” and proceed to checkout

Once your order is confirmed, we’ll prepare your report(s) promptly and provide you with either a tracking reference or direct access to your purchased content.

3. Is my personal information secure?
Absolutely. Protecting your privacy and data security is our top priority. We comply with internationally recognised industry standards to safeguard your personal and payment information. All transactions are encrypted using Secure Socket Layer (SSL) technology – the same trusted method used by leading banks and retailers worldwide.

Your card details are used solely for processing your payment and are never stored once the transaction is complete.